Leaving Messages
In accordance with the General Data Protection Regulation (GDPR), the Practice needs your consent for us to leave voicemails, send text messages or email information regarding your medical treatment. By providing the practice with your contact information, you are consenting to be contacted about your medical needs by the practice. However, it is our Practice Policy that in the event where we are unable to reach you via telephone, the practice will only leave a voicemail or send a text message asking you to contact the surgery.
We will never leave confidential information regarding the reason for our call.
If you DO NOT want us to leave you voicemails or send text messages, please let a member of staff know, and we shall amend your records.